Bandit Labs BlogHow AI Measured Customer Satisfaction Enables Customer Service & Support EfficienciesFrom SaaS to retail, navigating a slow economy in 2023 is top of mind for every business we’ve been talking to lately. That’s why today we…2 min read·Mar 27, 2023----
Bandit Labs BlogWhat Goes into an Exceptional Customer Experience?Think about the last time you had a great customer experience (CX)– it likely impacted your perception of that company, and whether or not…8 min read·Oct 31, 2022----
Bandit Labs BlogHow Data Science Can Boost Your BusinessThe value in leveraging data analysis, machine learning, statistics, and deep learning is enormous.3 min read·Sep 16, 2022----
Bandit Labs Blog5 Ways Voice of Customer Can Generate Value for Your BusinessIn today’s marketplace, there is nothing more important than truly understanding your customers. Businesses that take the voice of their…3 min read·Jul 13, 2022----
Bandit Labs Blog3 Ways Machine Learning Can Help Your Business Identify Customer Pain PointsIn today’s retail and SaaS world the competition is stiffer than ever. Customers have sky high expectations, and everyone is looking for an…4 min read·Jun 21, 2022----
Bandit Labs BlogWhy Your Team Needs to be Customer-CentricWhat is customer-centricity?4 min read·Jun 7, 2022----
Bandit Labs BlogImproved Productivity with Voice of CustomerIn today’s fast paced world, great customer experience and quick conflict resolution are essential. Issues can emerge at any point during a…4 min read·May 31, 2022----
Bandit Labs BlogLive Chat and Your Company’s SuccessCustomers want quick, efficient, and convenient engagement with companies. In today’s fast paced digital world, people prefer online…4 min read·May 24, 2022----
Bandit Labs BlogIntroducing the CSAT Prediction APIWhen we launched last year, our goal was to empower customer-focused businesses through advanced voice of customer analytics. We want to…2 min read·May 18, 2022----
Bandit Labs BlogCSAT and Why It’s Important For Your Company’s SuccessSuccess in today’s hyper-competitive market depends on customer satisfaction.3 min read·May 6, 2022----